The Claims System Built for Loss Assessors
Claim Builder gives loss assessors and claims management companies a structured platform to produce complete, professional insurance claim submissions — scope of works, cost breakdowns, management fee documentation, and formal insurer letters — in minutes, not hours.
A Professional Claims Platform, Not a Consumer Tool
Claim Builder's Loss Assessor Claims System is a B2B SaaS platform built for the specific operational needs of professional loss assessors and claims management companies in the UK.
It replaces the manual, from-scratch process of producing claim documentation with a structured, guided workflow that outputs a complete, insurer-ready claim pack — every time, for every claim type.
The platform is not intended for use by policyholders or unrepresented individuals. Users should be qualified loss assessors, registered claims management companies, or operate under appropriate professional supervision.
B2B Professional Only
For loss assessors & CMCs
From Instruction to Insurer Submission — One Structured Workflow
Claim Builder replaces the manual documentation process with a step-by-step guided workflow. Loss assessors enter claim details once, and the platform generates every component of the submission pack.
Enter Claim Details
Provide the claim reference, insurer name, loss type, property details, claimant information, and a summary of the incident. The workflow guides you through every required field.
Build Scope & Costs
Work through the structured scope of works and cost schedule. Upload supporting evidence — photographs, engineer reports, contractor invoices, and insurer correspondence.
Generate & Submit
Download a complete professional claim pack — structured for immediate submission to the insurer. Scope of works, cost schedule, management fee section and formal letter included.
A Complete Insurance Claim Pack, Built in Minutes
Every component a loss assessor needs to produce a structured, professional claim submission — generated from one guided workflow.
Claim Report
A structured claim report covering the incident, scope of loss, liability position, and supporting evidence — formatted for insurer review and claims handler processing.
Scope of Works
A structured, itemised scope covering all elements of reinstatement — by trade, area, and work type. Formatted to meet insurer expectations and reduce supplementary requests.
Reinstatement Costs
Detailed, itemised cost schedules with clear unit rates and justification. Structured to withstand challenge from the insurer's loss adjuster or appointed surveyor.
Management Fee Section
A dedicated section documenting and justifying the loss assessor's management fee — structured to reduce the risk of it being excluded or reduced at settlement.
Insurer Correspondence
Formal letters to the insurer — covering initial submission, chasing outstanding decisions, and payment demands. Professional tone and format throughout.
Evidence Narrative
A written section contextualising uploaded evidence — photographs, engineer reports, invoices, and correspondence. Provides the insurer a complete, structured picture.
What Manual Documentation Costs Loss Assessors
Hours per claim on documentation
Building a claim pack manually takes hours. Across an active caseload, that time compounds significantly — at the expense of client outcomes.
Inconsistency across submissions
Without a structured platform, reports vary in quality and completeness. Gaps give insurers grounds to request additional information or challenge costs.
Management fees at risk
Undocumented or inadequately justified management fees are routinely challenged or excluded at settlement. A structured section removes this risk.
Extended insurer correspondence cycles
Incomplete submissions generate back-and-forth with insurers — supplementary requests, clarifications, and unnecessary delays to settlement.
All Major Property Insurance Claim Types
The platform supports loss assessors across all major property insurance claim categories — domestic and commercial, residential and mixed-use.
Escape of Water
Burst pipes, appliance leaks, and water ingress — one of the most frequent claim types for UK loss assessors.
Flood Damage
River and surface water flooding — with drying schedules, full reinstatement scope and detailed cost documentation.
Fire Damage
Fire and smoke damage to domestic and commercial properties — structural assessment and complete reinstatement scope.
Storm Damage
Wind, hail and storm damage to roofing and external fabric — with clear cost schedules and insurer-facing documentation.
Subsidence
Ground movement, heave, and settlement — requiring detailed technical documentation and structured insurer correspondence.
Commercial Claims
Commercial premises across all loss types — offices, retail, industrial, and mixed-use — domestic and commercial scope supported.
For professional loss assessors across the UK
Stop building claim reports manually.
Complete, structured submissions — generated in minutes, ready for insurer review.
Built Around the Real Challenges of an Active Practice
Faster documentation
Claim packs that take hours manually are generated through a structured workflow — freeing assessors to focus on active case management.
Consistent claim quality
Every report follows the same structured format — reducing gaps, improving completeness, and building insurer confidence across every submission.
Less insurer pushback
Structured cost breakdowns and documented scope give insurers less to challenge and more to approve — improving settlement outcomes.
Management fees protected
A dedicated documentation section justifies the loss assessor's fee clearly — reducing the likelihood of it being challenged or excluded at settlement.
Handle a larger caseload
When documentation takes less time per claim, assessors can manage more active cases without compromising quality or client outcomes.
Audit-ready records
Every submission creates a consistent, structured record — supporting FCA compliance, client reporting, and internal audit requirements.
Frequently Asked Questions
Common questions from loss assessors about the Claim Builder platform.
Access the Loss Assessor Claims System
Professional claim documentation for loss assessors across the UK. Structured scope of works, cost schedules, management fees, and insurer-ready letters — all from one platform.
Credit-based model · No long-term contract · All loss types · Domestic & commercial
Professional B2B platform · FCA-registered users · CILA members welcome
Available Nationwide
Claim Builder serves loss assessors across all major UK cities and regions
Claim Builder is a professional documentation platform for use by qualified loss assessors, claims management companies, and related professionals. The platform generates structured claim documentation based on information provided by the user. It does not constitute legal advice and is not a substitute for specialist legal or regulatory guidance. Users are responsible for the accuracy of information entered into the platform and for compliance with applicable FCA regulations and CILA professional standards.