Vehicle claims management
Claims Management Platform

Close more claims.
Chase every penny.

The end-to-end platform for vehicle diminution in value claims handlers. Build professional reports, track deadlines, chase insurers automatically, and settle faster.

See how it works
10-StepReport Builder
Zero LeftBehind with Chase Mode
PDF + DOCXExport formats
DirectEmail to insurer
The Workflow

From instruction to settlement

Six stages, zero guesswork. Every step is built into the platform.

01

Receive Instructions

A claimant comes to you after a non-fault accident

The claimant instructs you to recover their vehicle's diminution in value from the at-fault insurer. Capture their details, vehicle registration, and accident circumstances in minutes.

  • Claimant & vehicle details captured upfront
  • Policy & third-party insurer reference logged
  • FCA reference and company details pre-filled
Receive Instructions
Stage 01 — Receive Instructions
Vehicles We Handle

Every class of vehicle.
Every diminution claim.

From executive saloons to performance coupes — our platform handles the full spectrum of vehicle diminution in value claims.

Luxury Sedan
Most common claim type

Luxury Sedan

Executive SUV
High-value diminution

Executive SUV

Premium Estate
Structural damage cases

Premium Estate

Performance Coupe
Diminution up to 40%

Performance Coupe

All claim types supported — structured damage, category markers, mileage deductions and more
Everything you need

Built for claims handlers

Every feature designed around the real workflow of a vehicle diminution in value specialist.

Professional CMR Reports

Generate fully structured vehicle diminution in value reports through a guided 10-step wizard. Every field, every section, built to professional standard.

10-step wizardDOCX exportPDF export

AI Engineer Report Analysis

Upload the engineer's PDF and let the AI extract severity, structural damage findings, and repair details — pre-populating the report automatically.

PDF parsingAuto severitySmart fill

Automated Valuation Engine

Pre and post-accident valuations calculated using Brego data. Reduction breakdowns itemised across mileage, severity, structural damage, and category markers.

Brego integrationLine-item breakdownAuto-calculated

Key Dates Tracker

Track submission dates, response deadlines, chase dates, and settlement dates per claim. Urgency badges surface overdue and approaching deadlines automatically.

4 date fieldsUrgency systemPer-claim

Chase Mode

Switch into Chase Mode to bulk-select every overdue or upcoming claim, download a formal multi-letter DOCX chase pack, and mark them all as chased in one click.

Bulk selectDOCX packAuto log chase date

Direct Email Reports

Send the full PDF report directly to the claimant or insurer from inside the platform. Recipient picker auto-fills from the report data.

PDF attachmentClaimant or insurerCustom message

Status Tracking

Each claim moves through Draft → Submitted → Settled or Disputed. Filter your dashboard by status to see exactly where every case sits at a glance.

4 statusesInline dropdownDashboard filter

Notes & Audit Trail

Attach per-claim notes to log insurer responses, key decisions, and action points. The 500-character field keeps notes concise and always visible on the card.

Per-claim notesQuick editAlways visible

Portfolio Dashboard

See total reports, submitted count, settled count, and total / settled loss value at a glance. Spot your best-performing claims and track overall portfolio health.

Live statsSettled valuePortfolio view
3 outputs · 1 purchase

Every CMR ships with
all three outputs.

Build one claim — get the full professional report, a court-ready demand letter, and a chase pack automatically. Nothing extra to generate, nothing left behind.

Sample pack value

£33,090

across 3 Porsche demonstration claims

£14,040

CMR Report

911 Carrera S

£14,040

Demand Letter

911 (PX21 CSS)

£33,090

Chase Pack

3 Porsches

Output 01

CMR Report

Full Claims Management Report

10-section professional document covering vehicle details, accident summary, AI-analysed engineer report, live Brego valuation, and an insurer-ready demand letter — all in one DOCX + PDF.

AI engineer analysisLive Brego valuationDOCX + PDF export

Sample

Porsche 911 Carrera S · GK21 NRF

Value

£14,040

See full sample output
Output 02

Demand Letter

FCA-Branded Insurer Demand Letter

Auto-generated with every CMR. Pre-populated with your company details, FCA reference, Payton v Brooks legal citation, and a firm 21-day response deadline — bundled inside the DOCX.

Payton v Brooks cited21-day deadlineFCA branded

Sample

Porsche 911 Carrera S · PX21 CSS

Value

£14,040

See full sample output
Output 03

Chase Pack

Automated Chase Letter Pack

Switch into Chase Mode to bulk-select every overdue and upcoming claim. One click downloads a single DOCX with a formal chase letter per claim — and logs the chase date across all of them automatically.

Bulk chase in 1 clickStatus-aware wordingAuto log chase date

Sample

3 Porsches · 911 · Cayenne · Macan

Value

£33,090

See full sample output

All three outputs are generated automatically — nothing extra to click, nothing to set up.

Feature Deep Dives

The tools that close claims

Three features that separate professional handlers from the rest.

Key Dates

Never miss a deadline again

Every claim has four tracked dates — submission, response deadline, last chased, and settlement. The platform monitors all of them and flags overdue and upcoming claims with bold urgency badges so you can see the state of your whole portfolio at a glance.

  • Response deadline turns red when overdue
  • Amber badge when within 3 days
  • "Mark chased" button logs today instantly
  • Settlement date turns the whole card emerald

Smith, James

VW Golf — GU72 XBK

Submitted
Key Dates
Overdue
Submitted14 Feb 25
Response by7 Mar 25
Last chased10 Mar 25
Settlement
Chase Mode

One click. Every chase letter ready.

When multiple claims need chasing, switch into Chase Mode. Auto-select all overdue and upcoming cases, download a complete formal DOCX pack — one professionally worded letter per claim — and then mark the whole batch as chased in a single click.

  • Auto-selects all overdue and ≤7 day claims
  • One DOCX pack, all chase letters page-broken
  • Red OVERDUE / Amber CHASE subject headers
  • Bulk mark-as-chased after download
Chase Mode
3 claims selected

Auto-select overdue / upcoming (5)

Thompson, R.

LK23 VWX

Overdue

Patel, S.

BN71 AJP

2d left

Davies, C.

YD65 GHZ

5d left
Email Reports

Send the full report directly from the platform

Instead of downloading and attaching manually, send the complete PDF report straight to the claimant or insurer from within the platform. Recipient details pre-populate from the report. Add a personal message, hit send, and the submission is logged automatically.

  • Full PDF generated and attached automatically
  • Claimant email pre-filled from report data
  • Insurer email field for claims department
  • Custom recipient option for any third party

Send Report by Email

Smith — VW Golf

Send to

Claimant

j.smith@email.com

Third-party Insurer

claims@aviva.com

Custom

Enter email…

Please find attached the full CMR report for your reference. We expect your response within 7 days…
Resources

Everything to get you started

Sample reports, step-by-step guides, and all the document templates generated by the platform.

Live Preview

See a complete CMR before you generate yours

Browse the full sample Claims Management Report — cover page, vehicle details, AI-analysed engineer report, Brego valuation breakdown, key dates tracker, and the ready-to-send insurer demand letter.

  • Complete 10-section professional CMR document
  • AI-analysed engineer's report with severity extraction
  • Live Brego valuation + itemised loss breakdown
  • Insurer demand letter — ready to send
View Full Sample Report
Sample CMR report preview
Claims Management Pro

Vehicle Diminution in Value
Claims Management Report

CMR-2026-00847 · 18 March 2026

Case Overview + Key Dates Tracker
Vehicle Details
Accident Details + Damage Photo
Engineer's Report — AI Analysed
Brego Valuation + Loss Breakdown
Insurer Demand Letter
FAQ

Common handler questions

Everything you need to know before getting started.

Still have questions?

Get in touch with the team →
From the field

What handlers say

“Before this platform we were managing everything in spreadsheets. Now our handlers can track 40+ active claims, chase overdue insurers with one click, and see settlement values in real time.”

Marcus T.

Senior Claims Handler, London

“The chase letter pack feature alone saves us hours every week. We download one DOCX with all the formal letters in it, send them out, and the system logs the chase date automatically.”

Priya S.

Claims Director, Birmingham

“The AI engineer report analysis is genuinely impressive. Upload the PDF, it extracts the severity and structural damage findings, and pre-fills the whole valuation section.”

James H.

Vehicle Claims Specialist

Reports in minutes, not hours
FCA-ready documentation
Role-based access control
All data stored locally — fully private
Settle your claims
Ready to get started?

Your entire claims operation.
In one platform.

From receiving instructions to settling the claim — every tool you need to run a professional, high-volume vehicle diminution in value practice.

Restricted access · admin, owner, claims and partner roles only