Property Disrepair
Claims
If your landlord has ignored repair requests — damp, leaks, broken heating, mould — you may be entitled to compensation. We help tenants understand their rights and connect with specialists.
Landlords have a legal obligation to maintain their properties to a habitable standard. When they don't, tenants can claim. Our platform makes it easy to check, document, and connect.
Common disrepair issues we see
These are the most common types of property disrepair that tenants successfully claim compensation for.
Damp and Mould
One of the most common — and most impactful on health. Landlords are legally required to address damp and mould.
Water Leaks
Leaking roofs, pipes, and water ingress. All part of the landlord's structural repair obligation.
Broken Heating
Failure to maintain heating and hot water is a breach of the landlord's legal obligations.
Structural Problems
Cracks, subsidence, unsafe floors or ceilings — structural issues the landlord must address.
Pest Infestations
Where caused by structural disrepair, pest infestations form part of a disrepair claim.
Doors and Windows
Faulty locks, broken windows, draughts — all part of the landlord's obligation to maintain the fabric of the property.
How to make a property disrepair claim
Check your claim for free
Use our free claim checker to understand whether your disrepair situation qualifies for a claim.
Document your evidence
Use our platform to organise your photographs, repair requests, and correspondence into a clear case file.
Connect with a specialist
We match you with a disrepair solicitor or advisor — often on a no win, no fee basis.
Tools and support for disrepair claims
From checking your eligibility to connecting with a no-win-no-fee specialist.
Free Claim Check
Understand whether your situation qualifies for a disrepair claim — in under 3 minutes, at no cost.
Document Your Case
Use our platform to organise photographs, correspondence, and dates into a structured case file.
Specialist Connections
We connect tenants with disrepair solicitors and advisors who work on a no win, no fee basis.
No Win No Fee
Many specialists in our network work on a NWNF basis — you don't pay unless your claim succeeds.
All Tenancy Types
Private landlord, housing association, or local authority — we support all tenancy types.
Know Your Rights
Understand what your landlord is legally required to fix and what happens when they don't.
Get disrepair claim support
Fill in your details and we'll match you with a property disrepair specialist. They'll assess your situation, explain your options, and advise whether you have a viable claim — at no obligation.
Free assessment
Understand whether you have a claim before committing.
No win no fee
Many specialists work NWNF.
Your rights protected
Qualified advisors who know tenant law.
Get Connected with a Loss Assessor
Free to enquire · No obligation
Frequently asked questions
Common questions about property disrepair claims.
ClaimBuilder connects tenants with property disrepair specialists. We do not act as solicitors and do not provide legal advice. For free, independent advice on tenant rights, visit shelter.org.uk or citizensadvice.org.uk.