Mould and Damp
Claim Help
Is your landlord ignoring damp and mould in your home? You don't have to put up with it. We help tenants understand their rights, document the problem, and connect with specialists who can help.
Damp and mould is not just an inconvenience — it's a health hazard and, in most cases, your landlord's legal responsibility. Our platform helps you understand what you can do and connects you with the right support.
Mould and damp isn't just unpleasant — it's dangerous
The link between damp, mould, and serious health conditions is well-established. In 2022, the death of Awaab Ishak — a two-year-old boy — directly from mould exposure in a UK social housing property shocked the nation and prompted new legislation placing stronger duties on social landlords.
If damp or mould in your home has affected your health or the health of your family — particularly children, elderly relatives, or anyone with a respiratory condition — this can significantly increase the compensation you are entitled to.
Check My Claim FreeRespiratory problems
Coughing, wheezing, asthma, and breathing difficulties — especially in children and the elderly.
Allergic reactions
Sneezing, runny nose, red eyes, and skin conditions linked to mould spore exposure.
Mental health impact
Living with damp and mould is distressing. The psychological impact can form part of a disrepair claim.
Infections
Damp conditions increase susceptibility to respiratory infections, particularly in immunocompromised individuals.
Your legal rights as a tenant
Under the Homes (Fitness for Human Habitation) Act 2018 and the Landlord and Tenant Act 1985, your landlord is required to ensure your home is fit for human habitation and to maintain its structure and fabric — including the roof, walls, and heating systems. Damp caused by structural defects or inadequate ventilation is your landlord's responsibility. If they have ignored your repair requests, you have the right to make a formal claim.
Three steps to getting help with mould and damp
Check your situation
Use our free claim checker to understand whether your damp or mould issue qualifies for a claim. Takes under 3 minutes.
Document the problem
Use our tools to record photos, dates, correspondence with your landlord, and any health impacts.
Get matched with a specialist
We connect you with a disrepair solicitor or advisor who can advise and — where appropriate — take on your case.
How we support your mould and damp claim
From checking eligibility to connecting with a specialist who can pursue compensation on your behalf.
Understand Your Rights
Landlords are legally required to address damp and mould. We help you understand exactly what they're obliged to do.
Document the Evidence
Our platform helps you build a clear evidence file — photos, dates, health impacts, and correspondence.
Connect with Specialists
We connect tenants with disrepair solicitors and advisors who handle mould and damp claims.
No Win No Fee
Most specialists in our network work on a no win, no fee basis for damp and mould claims.
Health Impact Claims
If damp or mould has affected your health, this can significantly increase your compensation.
Formal Complaint Support
Guidance on escalating to the Housing Ombudsman or council where your landlord refuses to act.
Get support with your mould or damp claim
Fill in your details and we'll match you with a disrepair specialist who handles mould and damp claims. They'll assess your situation and advise on your options — at no obligation.
Free case review
Understand whether you have a claim.
No win no fee
You pay only if you win.
Health claims included
Health impacts covered in your claim.
Get Connected with a Loss Assessor
Free to enquire · No obligation
Frequently asked questions
Common questions about mould and damp claims.
ClaimBuilder connects tenants with disrepair specialists and provides tools for documenting cases. We do not act as solicitors and do not provide legal advice. For free, independent advice on tenant rights, visit shelter.org.uk or citizensadvice.org.uk.