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Rent Arrears Recovery

Tenant Not Paying Rent?
Take Formal Action.

Whether your tenant is in arrears right now, has vacated without settling up, or is avoiding your calls — a professional Letter Before Action is your most effective first step.

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The Problem

Rent arrears: when informal approaches stop working

Most landlords who deal with rent arrears start the same way — a polite message, then another, then a call that doesn't get answered. For some tenants, that's enough. For others, it isn't. At that point, informal pressure has run its course, and the only thing that shifts the situation is formal legal action.

The Letter Before Action is that line. It communicates clearly that you have moved from polite requests to legal proceedings — and it is the required precursor to any court claim in England and Wales. Many landlords find it resolves the debt entirely without court.

Current tenants in arrears

Former tenants who left owing rent

HMO landlords with multiple arrears

Letting agents acting for landlords

What you get — £99

The Debt Recovery Pack for rent arrears includes everything a landlord needs to pursue unpaid rent through a formal, professional process.

  • Personalised Letter Before Action naming the arrears amount, dates, and tenancy details
  • Case Strength Report — scored assessment of your claim
  • Step-by-step recovery guide from LBA through to small claims
  • Evidence checklist: what to gather to support your case
  • Court particulars draft — ready to file if needed
  • Instant PDF download

One-off · Instant download · No subscription

The Recovery Process

What happens after you send the Letter Before Action?

Sending a formal LBA for rent arrears sets a clear process in motion. Here's what to expect at each stage.

1

Tenant pays in full

Best outcome

This is the most common outcome when a professionally prepared LBA is sent. Many tenants take formal legal letters seriously when they understand court proceedings are next.

2

Tenant proposes a payment plan

Acceptable

The tenant acknowledges the debt and offers to pay in instalments. You can accept this — but make sure any agreement is in writing. The LBA remains on record if they default.

3

No response or continued non-payment

Next step

If there is no response within 14 days, you proceed to the small claims court (Money Claims Online) for claims up to £10,000, or the county court for larger amounts. Your pack includes draft court particulars.

FAQ

Rent arrears recovery — your questions answered

Rent owed. Time to recover it.

Start your debt recovery assessment and get a professional Letter Before Action for rent arrears — for £99.